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St Elizabeth Medical Center North
401 East 20Th Street
Covington, KY 41014
(859) 292-2000
Hospital Owner: Voluntary non-profit - Church

Emergency Service Offered: Yes
Type of Hospital: Acute Care Hospitals
Sponsored By
 
Survey of Patients' Hospital Experiences What's This?
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.
Percent of patients who gave a rating of 9 or 10 (High)
 71 %
Percent of patients who reported that their doctors "Always" communicated well.
 79 %
Percent of patients who reported that their nurses "Always" communicated well.
 78 %
Percent of patients who reported that they "Always" received help as soon as they wanted.
 64 %
Percent of patients who reported that staff "Always" explained about medicines before giving it to them.
 62 %
Percent of patients who reported that their pain was "Always" well controlled.
 69 %
Percent of patients who reported that the area around their room was "Always" quiet at night.
 55 %
Percent of patients who reported that their room and bathroom were "Always" clean.
 67 %
Percent of patients that said Yes, staff did give information about what to do during their recovery at home.
 83 %
Percent of patients who would YES, definitely recommend the hospital.
 78 %
Number of Completed Surveys: 300 or More    Survey Response Rate: 34 %